Frequently Asked Questions
Regional Road Express Distribution Network specializes in servicing Regional NSW and the ACT, with coverage extending across all of Australia, originating from NSW
We can transport a wide variety of palletised and packaged goods, including:
- Telecommunications equipment
- Photographic equipment
- Medical supplies and equipment
- Electronics
- Automotive parts
- Pharmaceuticals
- Engineering components
- Clothing and textiles
- Manufacturing materials
You can track your shipment by using our online tracking system. Simply click on this LINK and enter your tracking number in the designated tracking section. This will provide you with real-time updates on the status and location of your shipment. Additionally, if you prefer more personalized assistance, you can contact our customer service team on customerservice@regionalroadexpress.net.au, who will be happy to provide detailed information about your shipment’s progress.
Customer Service and Sales 8am – 5pm MON-FRI
Operations 24/6 MON-SAT
Yes, we can offer same-day delivery services. Arrangements can be made depending on your specific needs and the location of the delivery. Please note that additional charges may apply, and these will need to be approved before the service is confirmed. For more details or to discuss your requirements, please contact our sales team
To get a quote for your shipment, you can easily request one through our website by filling out the quote request form with your shipment details, such as origin, destination, weight, and dimensions. Alternatively, you can contact our sales team directly, and they will assist you in providing a tailored quote based on your specific requirements
We accept a variety of payment methods to accommodate your needs, including credit and debit cards, bank transfers, and online payment platforms. For business clients, we also offer account-based billing with approved credit terms. If you have specific payment requirements, please contact our Sales team, and we’ll be happy to assist you.
We do not offer packaging services; however, we can provide guidance on how to properly package your items to ensure safe transit. It’s important that all shipments are securely packaged to meet our transportation requirements. For specific packaging recommendations, feel free to reach out to our customer service team.
Contact Us